Privacy Policy

In order to demonstrate our sincerity and commitment to protecting the customer’s privacy, we at kalnirnay.com have chalked out this Privacy Policy. We respect the need for privacy in our clients, and we do realise the importance of feeling safe and secure whenever a client transacts with us. Please note that we are fully committed towards protecting our clients’ personal information, and take all possible steps to ensure that transactions at kalnirnay.com are absolutely secure. Following are the salient points of our privacy policy.

Collection and Use of Information

We want to assure you that you can visit our site and use many of our services without telling us who you are or revealing any personally identifiable information about yourself to us. It is only when our clients choose to use our personalized services and features they may be required to provide information such as name, gender, birth information, time of birth, place of residence, postcode, phone number etc. This information is vital for us to create horoscopes and provide accurate personalized reports to our clients. This also makes our personalized e-mail service i.e. service@kalnirnay.com available to them. However, we wish to clarify here that we do not collect any personally-identifiable information about our customers, unless they voluntarily provide such information, while using our products and services.

We do collect personally identifiable information from our clients via feedback forms, but in this case it is voluntarily provided by the clients, as this information is used by us to make our products and services better and more accurate. This also ensures that their entire experience with us is more rewarding.

We have found that customers who have used our services once tend to come back for more, which is precisely because we honour their privacy and confidence in us, and give them exactly the content they ask for, and nothing that is not relevant to their query.

Use of information

The data that we collect from our clients is used to deliver personalized reports, for internal marketing purposes, trend analysis, to figure out patterns of usage as well as for better website administration. We do not, as a matter of policy, disclose any personally identifiable information to third parties unless the customers give us their prior express consent. Still, it is pertinent to note, that under certain circumstances such as a court order or under prevailing government norms, we may be compelled to disclose such information. Also, we cannot guarantee that third parties not connected with providing services may unlawfully intercept or access transmissions or private communications.

Use of IP addresses

kalnirnay.com does not ordinarily link a user’s I.P. address to a person’s personal information. The client’s IP address maybe used by kalnirnay.com for more efficient administration of the website, to identify problems with our server and to keep a tab on general trends and statistics and for the purposes of identifying users of our site when we feel it is necessary to enforce compliance with our site’s terms of use or to protect our service, site, or other users.

Use of cookies

When visitors browse our website to surf for products, services or free reports, we are likely to store some of this information in the form of cookies on their computers. This is done mainly to customize their current and future visits to our website, and to deliver content relevant to the customer’s interests. However, they have the option of setting their browser, so that it notifies them when a cookie is sent, and they can decide whether to accept it or not. It needs to be remembered, though, that certain sections of the website may not function optimally, if cookies are deactivated or rejected.

Use of e-mail address

We give the assurance that the e-mail addresses given for receiving our reports and services will be safe with us, as we will never disclose it to the third parties not related to provision of services. Any horoscopes or other special offers that the clients choose to receive will be sent to them exclusively by ask.kalnirnay.com.

Security

As clearly pointed out above, kalnirnay.com DOES NOT collect any payment information. This is solely handled by our payment gateway partner, which is a secured site. It is hereby understood that we have put in place, and have committed to follow, reasonable industry standard technical and procedural methods to protect our clients’ personal information from unauthorized access. Still, it must be fully understood that neither kalnirnay.com, nor any other website, can completely eliminate such risks.

Other websites links

kalnirnay.com hereby disowns any responsibility for the privacy policies of other websites whose links may be found on any of its pages.

Contacting us

If the clients have any doubts or queries regarding our privacy policy or the procedure to deal with us, they can contact us at service@kalnirnay.com.